|Welcome to the Peace Fleece Store||
Detail for The Beaded Braided Hat Kit.
|Welcome to the Peace Fleece on-line catalog. Just a few comments before we get started.|
Web Ordering :|
Please feel free to call us with questions about on line ordering at 1-800-482-2841. For Canada (207-625-4906). For Europe and beyond (101-207-625-4906). We have installed an easy to use shopping cart and card encription system which will hopefully make your ordering problem free and absolutely secure. You may prefer to use your navigation back arrow for an easy and quick way to return to our Web page for further shopping.
Catalog Items are subject to change. Please hit your "refresh" button on your computer to ensure you are viewing the latest version of our catalog pages.
Payment Options :
Our encripted Visa/Master card system is safe and secure. Our normal turn around time is one to three business days. Having said that, if you do not receive an order within two to three weeks of placing it, please feel free to e-mail or call us at 1-800-482-2841.
If you would prefer to pay with a check, print off your shopping card page and mail with payment. Do not e-mail us the order. You may also call us with your card number at 1-800-482-2841 .
When redeeming a gift certificate when placing an order, please note in the "comments section" of the shopping cart the amount of the gift certificate, the name of the person who gave you the certificate and the number written on the back of the certificate.
We are happy to accept returns for credit,refund or exchange. If you would like a refund, just mail us back a note saying what you want and we will credit your card or exchange. Just call us with your visa/mc or attach it to your note so we can bill you for return shipping. There is normally no restocking fee.
For those of you ordering only buttons or less than 50 felting needles, shipping and handling is $2.50. If you order only one skein of yarn or a few mini-skeins, shipping is just $3.50. Please disregard the shipping cost that appeared on your e-mail receipt. We will correct your invoice here prior to shipping. Patterns both paper and PDF versions are $5.00 each, except for the Folk Art Hat and the Mistletoe and Mohair Stocking which are $6.50. Shipping cost is included in the $5 for a paper pattern.
If you are ordering our Yarn and Batting Sample Box shipping is $3.50. Disregard any note on shipping for these
|Our shipping costs to you include the actual postage cost plus a handling fee for packaging materials and transportation costs. For instance- for US postal service packages we have to carry them down two flights of stairs in our barn and drive them 5 miles to the nearest post office. The profit margin in our products is not large enough to absorb the extra handling costs - so we do add them to the shipping charge for each order.|
|Shipping and Handling Outside the Continental USA|
|For customers from Alaska, Hawaii, Canada, and Mexico, we use the Priority Postal Service unless otherwise instructed. If you request it in the "Comments" section of the shopping cart when you order, we will compute your shipping charge and e-mail it to you in advance and you may cancel if shipping is too severe. We also attach supporting documents for NAFTA for duty relief on all of our wool products.|
For International Orders
|Normally we use the US Postal Service and its foreign partners to ship to Europe, Asia and beyond. Please disregard the shipping cost that appears on your receipt. We have no idea how much a package will cost to pack and ship until we assemble, weigh and measure the box. Your shipping will include our cost to pack the box (normally between $8-12), insurance and the actual postage. We will e-mail you your cost for this in advance if you would like. Just request it in the "comments" section of the shopping cart. In this instance, nothing is applied to your card until the very last minute, after we have an "ok" from you and prior to the actual drive to the post office.|
Questions or problems:|
If you have any questions or problems using our on line ordering system, please feel free to contact us at firstname.lastname@example.org or call us at 1-800-482-2841.
|Retail Online Catalog|
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